- Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use your basic details to match you to the counselor best suited to your needs.
- Your mental health-related data is shared with the counselor with your consent so that the counselor can effectively cater to your needs
- We use your email id and mobile number to send you reminders about upcoming sessions and other information related to your account. We might also use it for marketing and promotional purposes.
- Our team of psychologists, staff, and associates maintains high standards of confidentiality. Information provided by clients will be confidential and kept between the psychologist and client.
- Your personal information like name, socioeconomic background, personal identification, and problems will not be shared, discussed, or displayed with anyone.
- In special conditions, your psychologist may discuss your challenges with a senior from the team to provide you with the best quality expertise and solutions. During this, the psychologist doesn’t display or discuss your identification marks to protect your privacy and identity. None of the identifiable traits will be disclosed.
- We follow global standards of confidentiality and ethical guidelines. The notes or any written information are kept with the team and will not be used or disclosed in any way.
- All Contact details are kept confidential by Thinking Owl. They are not shared by us with any third-party users or agents. Information may be shared in light of special circumstances. These are:
- If Thinking Owl believes that there is a significant/ real/ imminent threat or risk to your health, safety, or life or the health, safety, or life of any other person or the public.
- If Thinking Owl is required to share such Confidential Information with any authority by law.
- The privacy policy is subject to modifications based on changes in the business, legal and regulatory requirements and will be updated online. You are encouraged to periodically visit this page to review the privacy policy and any changes to it. Your continued use of the website or the services they’re under following the posting of any amendments to this privacy policy shall constitute acceptance of such amendments.
- Most of the information we process is given to us directly by you when you register to use our website and/or our services. Certain information might be collected automatically as you navigate through the website. (These include IP address, usage details, browser type, device ID, language, operating system, accessed times, and information collected through cookies, web beacons, and other tracking technologies).
- In the event the company becomes aware of any breach of the security of your information, it will promptly notify you and take appropriate actions to the best of its ability to remedy such a breach.
- We shall not be liable for any indirect, incidental, consequential, special, or exemplary damage(s) arising due to loss of data or use arising out of or in connection with Your access or use of or inability to access or use the Website including but not limited to any sub-domains.
- We shall not be liable for any third-party products, software, or service provided to You. You shall assume all risks arising out of or resulting from any transaction undertaken by You with such third party on the Website and You agree that we shall not be responsible or liable for any loss to You due to Your usage of a such third-party application.
